Our Service Plans

Eliminate Worries With Our Service Plans

Our service plans provide you absolute peace of mind because we take care of everything!
 
GOLD SERVICE PLAN:
3 month coverage from date of purchase.
We send a Call Tag to pick up a defective product at your door.
We handle the manufacturer warranty repair and we return the product to you at no charge.


PLATINUM SERVICE PLAN:
6 month coverage from date of purchase.
We send a Call Tag to pick up a defective product at your door.
Famous Stages will ship you a replacement product at the same time.





Details:
GOLD SERVICE PLAN covers the cost of shipping a defective product back to Famous Stages for warranty repair for 3 months from date of purchase as well as the cost of shipping the repaired product back to the customer.
PLATINUM SERVICE PLAN covers the cost of shipping a defective product back to Famous Stages for warranty repair for 6 months from date of purchase. Famous Stages will ship a replacement product at the time repair claim is made by customer. Customer will be charged for replacement product plus shipping, however, customer will be refunded the full amount including shipping cost when:
1. Defective product is returned to Famous Stages in the box that the replacement product was shipped in
2. AND if the defective product is in at least 90% new condition.
3. AND if the defective product is a factory defect (not caused by abuse or misuse).